How To Order?
For Groupon voucher buyer, you may choose for anything in this website. Those item price stated "free" is included in the voucher price. Any additional charge will be calculate for you in the shopping cart after you submit the design. You may choose for other products, Keychain, Bracelet and Ring too. Before you start to making the order, please look at this order guideline.
Please register an account in our website with your correct shipping information before start to make the order.
Step 1:Choose your product finishing. Just tick on the photo below.
Step 2:Design your pendant. Please take a look on the "Design tutorial" as well.
Step 3:Choose your product material
Step 4:Choose your pendant size.
Step 5:Submit your design. Please double confirm the design, once submit the order already the design cannot be change anymore.
Step 6:Check the order total amount. You may key in the voucher code for discount at this section. Groupon voucher code will be like this " WG12jsj22k " for example.
Step 7 : Key in your information ( May skip if you are already log in into your accout )
Step 8:Choose your payment method and check out.
Step 9: After that just click the "Check out" for your order and the website will show a frame to notice the order has been placed sucessful. After that just have to check your mailbox for the order reference and your order is done. You will be log out and direct to the home page. You may log in your account to check the order too.
*Please note that sometimes the confirmation mail will be in your junk mail box. Confirmation email will be send to you immediately after you submit the order. If you didn't receive the confirmation email after you submit, kindly contact us.
Please don't submit repeat order as will making the system confuse to confirm the order.
If you can't submit through our website. Please do email the order to us with the format below to lazendasg@hotmail.com
Pendant Details
Design name :
Material :
Size :
Additional :
Voucher code :
Shipping information
Name:
Address :
Phone Number:
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Notice:
Kindly register at our website before place the order. If you are facing difficulty in placing the order, you may email to us at lazendasg@hotmail.com to request for order form to order on email. * Kindly use google chrome on computer to submit the order to avoid submission failed. Thank you so much and have a nice day.
Design Tutorial
How to start to design my own jewellery?
Step 1 : Choose the font and key in your name.
Step 2 : Click " Apply "
Step 3 : After you click " Apply ", the name with the font will be show in the design board immediately. If you don't like it just click " Clear " button below to erase for it and try on another font.
Step 4 : If you like to decorate your pendant with icon, just have to choose in the grid and click and apply it. It will then be show on the design board, you may just drag the icon and move to the place where you want to decorate your pendant. If your Icon cannot be move, we suggest that to access our website through Google Chrome Browser.
If you have your own design or icon but don't sure whether it can be use, jutt drop us a mail to ask.
lazenda2u@hotmail.com
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Which material should I choose?
Confuse with making the choice of the material color?
Look here for the real photo comparison.
Titanium
A material that the colour is similar to stainless steel.
Durable material.Suitable for making Personalised Jewelery.
Especially for Personalised Keychain.
Ps: Not suitable for making Bracelet.
What is the different of Titanium and White Gold?
Take a look with our real photo shooting.
90% above of our past customer choose premium white gold for the necklace.
The rest is average among the Rose Gold ,18K gold and also Titanium.
Our premium 925 sterling silver plated with 18k Gold, Rose Gold and White gold provide 1 year warranty.
For more sample photo please refer to our gallery for viewing our past customer necklace made.
www.facebook.com/mylazenda
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Premium Shine Titanium
Introduce our new improvement on the titanium material.
We make it shine instead of the original dark surface.
Shine as the White gold plated.
Life time warranty on pendant colour.
Seeking the quality and long lasting color. Choose this!
See the different below
Above "Joanne" is the standard titanium color
Below " Juvita " is our new titanium silver shine
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Plated 18K Gold
925 Sterling Silver plated with 18K Gold,
Suitable for : Necklace, Bracelet, Keychain, Ring.
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Plated White Gold
925 Sterling Silver plated with white Gold,
Suitable for : Necklace, Bracelet, Keychain, Ring.
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Pure Titanium
A material that the colour is similar to stainless steel.
Durable material.Suitable for making Personalised Jewelery.
Especially for Personalised Keychain.
Ps: Not suitable for making Bracelet.
What is the different of Titanium and White Gold?
Take a look with our real photo shooting.
90% above of our past customer choose premium white gold for the necklace.
The rest is average among the Rose Gold ,18K gold and also Titanium.
For more sample photo please refer to our gallery for viewing our past customer necklace made.
www.facebook.com/mylazenda
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How to mesure the size?
Our size S,M,L is measure base on the width of the pendant design. Including the icon and design from left to right.
Why choose the same pendent size on different pendent but the outcome font look different size?
Answer:The outcome of the pendent’s font will be smaller if more word or alphabet or even logo or design is added or squeeze into the pendent compare to another alphabet are lesser, the size of the word outcome will be look bigger to the same width.
So the outcome pendent font size will be depend on the design of the necklace, but we will always make it into the size of width you are choosen. Eg. M = 3.5cm. All the design and alphabet you choose will be done within 3.5cm.
#Please allow 3+-mm different as it is a fully handmade product.
Q: Is the length of the name plate included in the length of the chain?
Answer: The chain length mentioned on our website does not include the length of the name plate.
The length of the chain is default as 45 cm length.
Please remark if you need a longer or shorter length of the chain..
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